9bbd bat Privacy Policy — Your data is safe with us

9bbd bat collects certain information during registration and use of the platform in order to provide its services. We only collect data that is strictly necessary for the operation of those services.

Data collected at 9bbd bat is used exclusively for specified purposes. No information is ever used beyond those stated purposes.

• Account management — registration, login, identity verification, and account security.
• Payment processing — confirming deposits and completing withdrawals.
• Customer Support — fast resolution for your complaints and questions.
• Fraud prevention — detecting multiple accounts or unusual transaction activity.
• Responsible gaming — identifying signs of uncontrolled gaming behaviour and providing support.
• Service improvement — enhancing the gaming experience and overall platform performance.
• Legal compliance — providing information required by regulatory authorities.

9bbd bat never sells your data. However, limited information may be shared with trusted partners solely to operate our services.

• Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive only the information required to process a transaction.
• Game Provider: Game providers such as Pragmatic Play and Evolution receive only the technical data necessary to run a game session — never your personal details.
• Legal Authority: We may be required to share information with regulatory authorities pursuant to a court order or other legal obligation.
• Cybersecurity Partner: Designated technology partners for security audits — they cannot identify you personally.

9bbd bat uses cookies and similar technologies on its website to help deliver a smoother, more seamless browsing experience.

• Essential Cookies: Used to maintain login sessions and ensure site security. The site cannot function without these.
• Functional Cookies: Used to remember your language preference and site settings.
• Analytics Cookies: Used to understand which parts of the platform are most visited — no personally identifiable information is collected.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

9bbd bat retains data only for as long as necessary. Any data that is no longer required is securely deleted.

• Active account data — retained for as long as your account remains active.
• Closed account data — retained for up to 5 years after closure, as required by law.
• Transaction records — 5 years (in accordance with financial regulations).
• Game history — 2 years or until account closure, whichever comes first.
• Support conversations — 1 year.

Upon a deletion request, all data beyond legal retention requirements will be securely erased within 30 days.

Every 9bbd bat member has fundamental rights over their own data. We respect these rights and are committed to upholding them.

9bbd bat is exclusively for users aged 18 and above. We do not collect data from minors, nor do we have any intention of doing so.

Age verification is carried out at the point of registration. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be securely deleted.

9bbd bat may update this Privacy Policy from time to time. For any significant changes, you will be notified at least 15 days in advance via SMS to your registered mobile number or through a notification in your account.

Your consent to the updated policy will be requested the first time you log in after any changes take effect. If you do not agree with the updated policy, you may submit a request to close your account.

For any privacy-related questions, requests, or complaints, please contact the 9bbd bat data protection team directly.